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We have an exciting opportunity for a Maintenance Operative to join a friendly team working from our Eastern region based from our Bedford office on a permanent contract. Duties include: To carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works as instructed by the Customer Services Manager; To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project; To ensure that all works are undertaken in a safe manner, in accordance with good practice and current legislation; Requesting necessary materials and plan as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible; To liaise with customers, ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept; To carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings; To provide a customer focused service at all times; To communicate effectively and work productively with all other staff; To undertake other related tasks that are reasonably requested by the Customer Services Manager; Observe and comply with the company policies and procedures for Health and Safety.

We have an opportunity for a Telescopic Forklift Driver to join our team working at our Cringleford Housing development.   Aim of the post: To manage and control the delivery of materials on a residential development construction site and the distribution of materials in accordance with the build programme. Working with the Site teams to meet delivery targets.   Duties include:   Regularly communicate with the Site Manager to keep up to date with any changes to the construction programme Advise Site Manager of any shortages of blocks, bricks and level of silo mix to prevent construction delays Ensure all deliveries are checked for quality and correct quantities when delivered, and record any defective or short deliveries in conjunction with the Site Manager and Materials Controller where applicable Store and label materials correctly in the storage areas supplied Ensure any waste materials are loaded into the correct site skips so waste control can be managed Ensure the forklift is inspected daily for maintenance purposes, and weekly inspections are recorded in the Plant Register Ensure the forklift is clean and roadworthy at all times, and carry out routine maintenance Ensure plant attachments are inspected on a weekly basis and recorded in the Plant Register Ensure safe working practices are adhered to at all times and report any issues directly to the Site Manager Ensure materials are loaded out on platforms to allow for the loading bay gates to be closed at all times

We have a vacancy for a Customer Services Coordinator on a fixed term contract to March 2027 to join our northern regional team, based from our Warrington office. The aim of the role is to provide a professional, positive and enthusiastic service to our customers Duties will include: Provide an excellent Customer Journey process – Including courtesy calls, site progress and customer satisfaction Being responsible for ensuring defects are attended to in a reasonable timescale Promote a culture of cost control and recovery on site through specification of works and adherence to contract charge procedures Specify remedial works, allocate appropriate subcontractors and supervise this up to completion Prepare and submit progress reports to the Head of Customer Services Support in new ideas/ procedure to improve the quality of after care service and Customer Journey Help continuous improvement in customer satisfaction ratings